Privacy Policy — Royalx Group

Royalx Group of Company Pvt. Ltd. respects the privacy of visitors, customers, students, clients, and users of its website and services.

This Privacy Policy explains what information may be collected, how it may be used, and how it may be protected.

Information We May Collect

Depending on how you interact with Royalx Group, we may collect:

• Full name
• Company / organization name
• Email address
• Phone number
• WhatsApp number
• Address or location information provided by you
• Service requirements
• Project details
• Training or course-related information
• Messages and enquiries
• Payment-related information necessary to process or confirm a transaction
• Information submitted through website forms

We only request information that is reasonably necessary for the relevant service, communication, or business purpose.

How We Use Information

Information may be used to:

• Respond to enquiries
• Provide requested services
• Communicate with customers
• Prepare project requirements
• Provide IT classes or training
• Process service requests
• Confirm payments
• Provide customer support
• Improve our website and services
• Maintain business records
• Meet applicable legal or regulatory requirements

WhatsApp Communication

If you contact Royalx Group through WhatsApp, information shared through that communication channel may be used to respond to your enquiry, provide support, discuss services, and process your request.

Payment Information

Royalx Group may use payment information only for legitimate business purposes such as payment processing, confirmation, reconciliation, and record keeping.

Royalx Group does not intentionally request unnecessary sensitive financial information through ordinary website forms.

Information Sharing

Royalx Group does not sell personal information to third parties.

Information may be shared with relevant service providers or technical partners when reasonably necessary to provide a requested service, operate website functionality, process payments, maintain infrastructure, or comply with legal requirements.

Data Security

Reasonable technical and organizational measures may be used to protect information from unauthorized access, misuse, loss, or disclosure.

However, no online system can be guaranteed to be completely secure.

Cookies

The website may use cookies or similar technologies for essential functionality, preferences, analytics, or website performance. Where required, applicable consent mechanisms may be provided.

Third-Party Services

The website may contain or use third-party services such as payment services, analytics, social media platforms, communication tools, hosting infrastructure, or other external services. Those services may have their own privacy policies and terms.

Children's Privacy

Our services are not intentionally designed to collect unnecessary personal information from children.

For IT classes or training involving minors, appropriate information and consent requirements should be handled by the relevant parent, guardian, or authorized person where applicable.

Data Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was collected, legitimate business requirements, customer support, project records, accounting, or applicable legal obligations.

Your Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, or deletion where legally applicable.

To make a privacy-related request, contact: support@royalxgroup.com

Privacy Policy Changes

Royalx Group may update this Privacy Policy from time to time. Updated versions may be published on this page with a revised effective date.